📧Email: info@Mylulusstore.com
Last Updated: August 15, 2026
At RosyLucys, we are committed to making your shopping experience simple, reliable, and enjoyable. This Shipping Policy explains how we process and deliver orders placed through our website.
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or U.S. public holidays.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please note that during new collection launches, promotional events, holidays, or periods of high order volume, processing may take slightly longer.
We currently offer standard shipping to eligible destinations.
Estimated delivery time:
Delivery estimates begin after your order has been processed and dispatched.
Please understand that delivery times are estimates and are not guaranteed. Delays may occur due to weather conditions, carrier disruptions, customs processing, incorrect delivery information, or other circumstances outside of our control.
Shipping costs are calculated and displayed at checkout based on your delivery address, order value, and available shipping method.
From time to time, RosyLucys may offer promotional free shipping.
Any applicable shipping promotion will be clearly displayed on our website or at checkout.
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow up to 48 hours for tracking information to become active after your order has been dispatched.
If your tracking information has not updated for several business days, please contact our Customer Care team at:
Email: support@rosylucys.com
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you notice an incorrect address after placing your order, please contact us as soon as possible.
We will make reasonable efforts to assist you; however, we cannot guarantee that an order can be changed or canceled once it has entered processing or been shipped.
RosyLucys is not responsible for orders delivered to an incorrect address due to inaccurate information provided by the customer.
Once an order has been confirmed as delivered by the carrier to the address provided at checkout, RosyLucys is not responsible for packages that are subsequently lost or stolen.
If you believe your package has been lost or stolen, please contact the shipping carrier directly and contact us at support@rosylucys.com so that we can assist where possible.
For international orders, customs duties, import taxes, or other governmental charges may apply depending on the destination country.
Unless otherwise stated at checkout, customers are responsible for any applicable customs duties, taxes, or import fees.
These charges are imposed by the destination country and are outside RosyLucys' control.
If you have questions regarding your order or shipment, please contact:
RosyLucys Customer Care
Email: support@rosylucys.com
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